Get the most out of Cased

Best practices for using the agent

Connect one metrics source and an issue tracker

Cased excels for visualizations, so connect AWS or Datadog and get graphing. Add in Linear or GitHub and you'll be able to get a good sense of what's going with your application bugs and issues.

Mention @cased in Slack

Cased only listens if you mention it, so make sure to @cased and ask it questions.
You can ask particular questions, like:
@cased What's the latest pull request to acme/app?
Or ask for a number:
@cased What's been the highest memory usage on the database today?

Use conversations and threads

When you mention @cased in Slack, we start a new Slack thread. Follow-up messages in that thread that mention @cased with have the previous context of that conversation, so you can ask follow-up questions and reference earlier messages.
Each thread is currently independent, so Cased only has context of that particular thread conversation. Start a new thread to start fresh.

Use date ranges

Cased works best when you give it a range of dates for your data. If you don't give a range, Cased will usually ask you for one, or it will take a best guess at a reasonable date range.

Get some graphs and dive int further

Cased will create a visualization for you in real time.
@cased graph the last 24 hours of CPU usage
Anyone can modify a graph by jumping into the conversation, turning any channel in chat into a shared notebook.
Cased will also give you a link where you can further explore your graph interactively with a web UI.