Working with incidents

If you've connected Slack, new incidents will automatically go to your Slack. For example:

You can then dive further into the incident:

  • Open in dashboard, so you can view more detail about the incident

  • Create new incident channel, so you can bring in the right people to work on the incident together

  • View logs, to get relevant logs around the incident time

Incidents are also listed on Cased's web application:

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