Jira
Connect Cased to Jira to manage your projects and issues
To connect to Jira, you will need your Jira domain, email, and an API token.
Obtain Your Jira Domain
Section titled “Obtain Your Jira Domain”- Log in to your Jira account
- Your Jira domain is the URL of your Jira instance (e.g.,
https://your-company.atlassian.net
)
Generate an API Token
Section titled “Generate an API Token”- Log in to your Atlassian Account
- Click “Create API token”
- Give your token a name (e.g., “Cased Integration”)
- Click “Create”
- Copy the generated API token immediately, as it will only be shown once
Connect to Cased
Section titled “Connect to Cased”- Go to app.cased.com/connections/jira
- Enter the following information:
- Jira Domain (e.g.,
your-company.atlassian.net
) - Email (the email associated with your Jira account)
- API Token (the token you generated in Step 5)
- Jira Domain (e.g.,
- Cased agent will start using the Jira connection.