To use PagerDuty, we just need a single API key, which is easy to create.

1

Log in to PagerDuty and click through the Integrations -> API Keys

You can also go to https://<your-org>.pagerduty.com/api_keys

Do not select a read only API key. The API key should have write permissions so that we can create the event webhook, which is explained in the section below.

2

Create a new API key and enter the key in Cased's PagerDuty connections setup page.

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Event webhooks

Once you save your api key, we automatically create an incoming webhook to our system so that we can handle real time events.

The webhook is entirely managed by Cased. To view the webhook details:

  1. Log into you PagerDuty dashboard
  2. Go to Integrations -> Generic Webhooks (v3)
  3. You will see a Subcription to https://preview.cased.com. You can then access the details.
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