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Chat Overview

Start interactive conversations with Cased's AI to solve infrastructure problems, debug issues, and automate tasks.

Cased’s chat interface lets you have interactive conversations with AI to handle infrastructure tasks. Unlike pre-configured Agents that run automatically, chat sessions let you work interactively to solve problems.

Chat session

When you start a new chat, you create a session where you can:

  • Ask questions about your infrastructure
  • Debug production issues
  • Get help with Terraform or other IaC
  • Create pull requests
  • Manage cloud resources

The AI operates in a loop, using tools and integrations to gather information and take actions on your behalf.

Cased comes with tools that are enabled by installing integrations.

These tools allow the AI to interact with other systems and perform actions on your behalf.

For example, by enabling the GitHub integration, it can create pull requests. With cloud provider integrations like AWS or GCP, it can manage your infrastructure.

Every chat creates a “session” that logs all activity.

This includes the conversation history, the tools that were used, and the status of the run. This allows you to see exactly what happened and debug any issues.

Chat is designed to be interactive.

You can pause and resume, and you can provide additional information to help complete tasks. This allows you to work together to solve problems and automate complex operations.

Use chat when…Use agents when…
You need to debug an issue interactivelyYou have a repetitive task to automate
You want to explore your infrastructureYou want scheduled monitoring
You’re working on a one-off taskYou want consistent, repeatable checks
You need to iterate on a solutionYou want hands-off automation